A printer prints. A book manufacturer does everything necessary to transform your files into a finished product – and Webcrafters is, indeed, a full-service book manufacturer. We handle every aspect of the process from initiation through finished product, including the careful management of any components we outsource or you may supply. At the start of your project, you’ll work with a core team of planners and digital prepress experts. The flexibility to deal directly with your Salesperson, Estimator and Customer Service Representative (CSR) offers many advantages. For example, by working directly with an Estimator you get fast, accurate quotes; your Estimator and Billing Specialist can arrange quoting and invoicing formats that meet the needs of your internal systems; and your digital prepress experts help with file set-up and testing. The backbone of your in-plant Webcrafters team is your CSR. Your CSR works behind the scenes on your behalf, as though he or she were on your payroll. It’s not unheard of for a CSR to field a call from a press or bindery operator in the wee hours of the morning. Or for a CSR, Estimator or Salesperson to suggest alternatives to save you time and money. Like all of your Webcrafters team, they do whatever it takes to get the job done right. Our dedicatedteam approach brings deep and confident knowledge to bear on your project. That’s why many of our customers trust us with all or the largest part of their projects.